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Dear Dawid and Srajan, maybe your remember me, I purchased a Diamond Server and Diamond DAC from Amare Musica directly from the factory and dealt with Marcin Solowiow who had a lot of problems since and couldn't deliver. The last email Marcin sent me on October 18th said that he had health problems but he promised to deliver the units on October 25th. Since then he hasn't replied or delivered. If he is still having health problems, I don't want to bother him while he recovers. Maybe you know more about this?

This purchase has been very difficult. I've been purchasing audio for many years and never had such a bad experience. I offered him as many alternatives as I could, from refunding my money to flying to Poland to pick up the units in person but nothing seems to work. This kind of situation is very bad and I am now afraid to purchase from the distance again. I sincerely appreciate your cooperation and help very much. Best regards, Luis Dobarro

I'm sorry to hear this still hasn't been settled. I remember you first contacted us many months ago. Not living in Poland, I'm sadly entirely out of the loop on Amare Musica's dealings or the health of its principal but perhaps Dawid who lives in Warsaw knows more. If so, he'll let you know. Srajan

Hi Louis, It's sad that his matter still remains unresolved. All I got from Marcin was one mail (which you've seen months back), even though several more were sent. I also dialed his on-site number many times yet never reached the man and he never bothered to call me back either. Today the same thing happened, thus I have no contact with him and my guess is that he simply doesn't want to talk to me, being fully aware that I'd like to discuss with him your situation.Luis, I'm sorry that this happened to you. I believe that I did all I could to help you solve this issue. It seems that there's no will/capability at Marcin's end to get it right. If I were you, I'd ask for a refund. I really would. Dawid