Hey Srajan, I just finished reading your thoughts on Martin's new footers and then saw his email to you in the feedback section. It's lovely to see a manufacturer express honest surprise about being awarded and admitting that to be sure he really made something very good takes more than just knowing what he hears in his own four walls but depends on feedback from customers and reviewers. It's a quite different and refreshing attitude from those manufacturer replies which are arrogant about their own brilliance and don't tolerate any disagreement about it from customers or reviewers. I can't remember having seen a reply to an award that said the maker was taken aback before. I imagine it must have been nice for you too? Thanks for all you do. Wishing you all the best, Karl
Thanks, Karl. Agreed, humility beats arrogance; though over the years, I've not really gotten hit by the kind of manufacturer's reply you're referring to. Obviously makers hope for favorable findings. But even where there are honest criticisms, delivered in the right way they tend not to trigger any acrimony. Expressing initial bewilderment over an award indeed was a first. But I understand it. "Just footers" will be a very common reaction. It's why the review itself goes into that expected reaction to explain why there's more to it if an isolator is properly engineered. Srajan
